Payment, prices and taxes
Currency, totals, discounts, invoices and available payment methods.
Currency and total
The seller is CONSULT FUSION LTD, operating Vaylio. Prices are in US dollars, USD, unless the plan or checkout expressly identifies another currency. Check the currency code and total before confirmation; $ alone does not identify a currency. The order price is the server-confirmed amount after eligible discounts or credit and any disclosed amounts due.
Rounding and discounts
Plan sale prices may be presented as whole-dollar amounts, while discounts can produce totals containing cents. A calculation example only: 20% off USD 4 produces a total of USD 3.20. This is not an offer for an available plan or coupon. The order and invoice retain their price and discount breakdown; subsequent catalogue changes do not reprice an existing order.
Taxes
VAT registration has been applied for but is not confirmed. We do not describe the company as VAT registered, display a registration number or label documents VAT invoices. Zero test tax does not establish a live-sale exemption. Treatment depends on seller, customer, location and service; included/additional taxes must be clear in the total before payment. The company number is not a tax number.
Payment methods
Available methods are those offered for the order. Methods may include Stripe or PayPal depending on service configuration and order eligibility. The order records payment after the server verifies gateway confirmation. Previous test confirmation does not establish a real charge. For any real payment you must be authorised to use the offered method and review amount/currency; the provider may require additional authentication. Payment credentials are entered with the provider under its terms/privacy policy. Order records do not store complete card numbers or security codes; we do not request them through support.
Pending or failed payment
A bank authorisation hold differs from a completed charge. A successful return page alone does not confirm payment; check the order. If pending or unclear, contact support before retrying to avoid duplication. A failed payment does not prove there was no bank hold; ask your bank where necessary. Closing a page is not confirmed cancellation.
Duplicates and security
For suspected duplicate or unauthorised charges, provide order/payment references with sensitive details redacted. We review the transaction with the provider to identify correction; a support request does not automatically refund payment. Account protection and fraud prevention may require proportionate review or verification. Verification does not establish acceptance or guarantee dispute protection.
Bank conversion
If your payment instrument uses a different currency, its bank or provider may apply conversion rates or fees under your agreement with it. These are not Vaylio charges unless expressly included in the order total. A bank conversion may differ from a reference exchange rate seen at another time.
Invoices and refunds
Eligible invoices are available in the account and sent under the delivery policy in the name of CONSULT FUSION LTD operating Vaylio. An invoice number does not prove real payment; test documents are marked. Refunds due follow the refund policy; promotional credit does not replace a cash refund due without agreement.
Chargebacks and disputes
You can contact support@vaylio.io to investigate an error without losing bank/provider rights or deadlines. We may supply relevant order, payment and delivery evidence to the competent party under the privacy policy. This policy does not require waiver of dispute rights or promise PayPal protection or acceptance by a bank.